Questions roofers ask before starting.

No. AI tools may help with speed and organization, but the service is the done-for-you follow-up workflow: missed-call follow-up, estimate follow-up, appointment coordination, review/referral requests, past-customer outreach, reports, scripts, and handoff rules.

No. The first version is designed around opportunities the roofer already has: missed calls, web leads, old estimates, completed customers, past customers, reviews, referrals, and storm follow-up. Ads can come later if the follow-up desk is working.

We offer a Free Quick Leak Scan, not a full free trial. A full trial would require setup, scripts, list review, workflow decisions, and real follow-up labor before the roofer pays. The scan identifies the most likely leak and recommends the first follow-up lane. Paid work usually starts with the Core Revenue Recovery Desk, with focused setup or storm/high-volume scope only when it makes sense.

No phone-system replacement is required to start. We can often begin with missed-call alerts, voicemail-to-email, web form notifications, shared inboxes, CRM alerts, spreadsheets, or exported estimate/customer lists.

The roofer does. Many roofers can start with the tools they already have. If extra tools are needed, the roofer pays the provider directly whenever possible. If Roofing Growth Desk must pay a tool on the roofer's behalf, we pass through the actual approved cost with no markup. We do not pad third-party software costs.

No. We start with bring-your-own tools. If the roofer has no usable system, we recommend a low-cost Simple Starter Setup. Advanced AI answering, call tracking, CRM, review, photo, or reporting tools are recommended only when the volume and follow-up area justify them.

No. We can ask basic intake questions and coordinate the next step, but pricing, roof diagnosis, insurance scope, permits, workmanship, warranty, and technical advice stay with the roofing company.

No. We do not guarantee leads, jobs, rankings, reviews, referrals, revenue, or profit. We can guarantee the agreed follow-up workflow and reporting within plan limits.

Many office teams are busy with active jobs, customer questions, schedules, invoices, suppliers, and emergencies. Roofing Growth Desk can focus specifically on the opportunities that go cold: missed calls, open estimates, no-shows, reviews, referrals, and past-customer reactivation.

Yes, if the roofer provides the list and approves the follow-up language. We can help cleanly follow up, find out whether the homeowner still needs help, and alert the roofer when a real sales conversation is needed.

Yes. Storm Mode can help organize higher-volume callbacks, inspection requests, photos, urgency notes, appointment windows, and follow-up status. The roofer still handles inspections, estimates, insurance-related details, contracts, permits, and workmanship.

A CRM tracks the opportunity. Roofing Growth Desk works the follow-up around the opportunity: missed calls, web leads, open estimates, no-shows, reviews, referrals, and past customers. We can work beside the roofer’s existing CRM instead of replacing it.

Lead sellers help create more demand. We start by protecting demand the roofer already paid for or already earned. If missed calls, open estimates, and past customers are leaking, buying more leads can just create a bigger leak.

Review tools are useful, but reviews are only one follow-up area. We connect reviews to referrals, completed-job follow-up, past-customer reactivation, and weekly accountability.

You get a weekly proof report showing the lanes worked: calls/messages worked, estimates followed up, appointments coordinated, reviews/referrals requested, past customers contacted, opportunities waiting on the roofer, and leaks still open.

A follow-up item can be a call, text, email, message, web form, old estimate, no-show, review/referral request, or past-customer checkup touched by the follow-up desk. The exact rules are confirmed during setup so the roofer knows what is included before paid work starts.

At minimum, we need an owner contact, service area, approved follow-up language, and one lead source or list to work: missed calls, forms, CRM leads, open estimates, completed jobs, or past customers. A perfect CRM is not required.

No. We are best used as a recovery layer beside the team. We help work the follow-up areas that busy staff often cannot keep up with, then hand off real sales, pricing, and technical roofing conversations to the roofer.

The service is designed to be affordable and practical. Ongoing support is month-to-month unless a separate written agreement says otherwise. Volume, lanes, tool needs, and storm support can be adjusted as the roofer’s workload changes.

We pick one leak, confirm the lead source or list, approve scripts and handoff rules, start the first follow-up workflow, and prepare the weekly proof report. The point is not to rebuild the roofer’s entire office. The point is to prove whether one leak can be worked consistently.

Do not expect Roofing Growth Desk to inspect roofs, diagnose damage, price jobs, promise insurance outcomes, change estimates, make warranty promises, or replace the roofer’s judgment. We work the follow-up area and hand off roofing decisions to the contractor.

Yes. The weekly report is designed to show contacts worked, outcomes, booked or revived conversations, items waiting on the roofer, tool gaps, and remaining leaks. See the sample weekly report page for the structure.