How follow-up gets worked

After the scan, we work one follow-up list at a time.

The scan finds the first list worth working. Then we collect the list, confirm permission and wording, contact homeowners, record replies, hand roofing decisions back to your team, and report what happened.

The steps

Seven simple pieces of follow-up work.

1. Pick the first list

Choose one starting list: missed calls, old estimates, old web leads, reviews/referrals, storm follow-up, no-shows, or past customers.

2. Receive the list

Collect or paste the list safely with source, permission, do-not-contact notes, and current status.

3. Approve the wording

Prepare the call, text, or email wording and confirm what Roofing Growth Desk can say before homeowners are contacted.

4. Record every contact attempt

Track each call, text, email, reply, no-answer, opt-out, callback request, and next step.

5. Show the current status

Show what is new, contacted, waiting, booked, sent to the roofer, closed, won, lost, or opted out.

6. Roofer handoff rules

Separate follow-up/admin work from roofing judgment, pricing, technical scope, contracts, permits, and warranty decisions.

7. Weekly proof report

Summarize what was worked, what happened, what needs the roofer, and what should be worked next.

Keeps the roofer in control

We do not become the contractor.

Roofing Growth Desk works approved follow-up. The roofer remains responsible for roofing judgment, inspection decisions, estimates, pricing, scope, materials, permits, contracts, warranties, safety, and workmanship.

We do not promise

  • Guaranteed jobs or revenue
  • Guaranteed reviews or referrals
  • Technical roofing advice
  • Pricing or estimates
  • Permit, warranty, insurance, or legal answers

The owner test

The owner should always be able to answer: what was worked, what happened, and what needs me?

Worked

Calls, leads, estimates, reviews, referrals, or past customers touched.

Moved

Booked, revived, waiting, closed, lost, or sent to roofer.

Needs owner

Pricing, scope, technical answers, inspection timing, or contract decision.

Next list to fix

What should be worked next week.

Start small

Pick one list. Prove the work. Then decide whether to expand.

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